Invoicing and Payments

Invoicing and Payments (Where applicable)

• Fully itemised invoices are issued every four weeks.  (If you require large print, please let us know)

• Our preferred method of payment is via BACS, as this minimises our costs.

• Payment can also be made by Cheque. 

• There are no charges for BACS payments, or emailed invoices.

• There is a £1.50 charge for delivery of printed invoices.

• There is a £1.50 charge for cheques up to £1000.00 and £5.00 for cheques over £1000.00.

• We cannot accept cash, as staff are not permitted to handle potentially large amounts of cash. 

Invoices are sent by email, and payment terms are 7 days from invoice date.  Invoices can either be sent to the client, or next of kin, or both.
Someone will discuss this with you when we do our initial assessment.

Our preferred payment method is by BACS. We will provide you with our bank details, and you can then set up each payment over the counter at your branch, on line, on a mobile phone, or on a telephone call with your bank.

We cannot offer payment by Direct Debit  to new customers. Our DD processor has just increased charges to an unrealistic level.

We reserve the right to levy charges on overdue invoices.