Care In Your Home Ltd consider proper staff training to be of VITAL importance. Much of our training is done online, using Care Skills Academy, but some is done in-house, and our full "Manual Handling - People" training course is done off-site.

Our staff are expected to complete certain mandatory training courses before they can even go out shadowing. This includes:-

All of our staff have to complete the "Care Certificate" during their three month probationary period.  They cannot progress beyond the probationary stage until they have successfully passed all the standards of the certificate. 

The 15 standards in the Care Certificate are:  

1. Understand your role 

2. Your personal development 

3. Duty of care 

4. Equality and diversity 

5. Work in a person centred way 

6. Communication 

7. Privacy and dignity 

8. Fluids and nutrition 

9. Awareness of mental health, dementia and learning disability 

10. Safeguarding adults 

11. Safeguarding Children 

12. Basic Life Support 

13. Health and Safety 

14. Handling information 

15. Infection prevention and control

Once our staff have progressed beyond their probationary period, and settled in, we will encourage them to do further training, including possible a QCF in Health & Social Care. 

Our supervisors have all completed a QCF level 4 in Health & Social Care. The Level 4 qualification is equivalent to a Higher National Certificate (HNC) and a Year 1 of a three-year Bachelor's degree programme.